Trinity Computer SolutionsCCTV · Software · Service

Services

One team, from the first camera to the fifth year of service.

We design, install, maintain and monitor — so when something goes wrong, there is one number to call and nobody blames another vendor.

01

CCTV design & installation

“We have 32 cameras, and still couldn’t read the number plate.”

A camera that sees a car is not the same as a camera that can read its plate. We plan every camera for what you actually need to see — then build it neatly, document it fully and size the storage for the days you must keep.

Book a free site surveyEstimate storage

What’s included

  • Site survey and a camera plan: overview, faces at entries, number plates at gates
  • IP, HD-analog or hybrid — whatever suits your building and budget
  • Recorder and disk sizing for the number of days you must keep
  • Structured cabling, PoE switches with spare power budget, UPS
  • Mobile viewing set up for the people you choose
  • Handover file: every device, IP, location, switch port and password owner

Why it matters later

  • Fixed IPs, documented ports and clean labels make every future repair faster and cheaper.

02

AMC & repairs

“We pay for an AMC every year. I couldn’t tell you what they did.”

An AMC should be visible. Every planned visit follows a checklist, every complaint has a response target, and you get a report you can show to anyone — with CareDesk keeping watch between visits.

Get an AMC quote

Every planned visit

  • Clean domes and lenses, check focus and night picture
  • Check disks, recording days, time sync and UPS
  • Fix the “next visit” items CareDesk flagged — with the right parts in hand
  • Visit report with checklist, notes and photos

Between visits

  • Raise a complaint in seconds; follow it to “resolved”
  • Response and resolution targets written into the contract
  • Monthly health report in plain English

03

CareDesk monitoring

“The camera was dead for three weeks. Nobody knew.”

Our own software watches cameras, recorders, disks, switches and UPS every 2 minutes, and tells you — and us — what needs fixing, in plain words. Works with the brands you already have.

See everything it doesFree pilot

You get

  • A health score and a short list of what needs attention
  • Early warnings for cables, disks, power and picture quality
  • Alerts to the people you choose — email, phone or sound
  • Complaints, visits, contract and reports in one portal

Set-up

  • About 5 minutes. One always-on Windows PC. No VPN, no firewall changes.

04

CCTV health audit & upgrades

“Our installer has disappeared, and nobody knows how the system was set up.”

Already have CCTV from someone else? We check it end to end, tell you honestly what’s fine and what isn’t, document it, and suggest the cheapest sensible fixes. No pressure to replace what works.

Request an audit

We check

  • Every camera: picture by day and night, angle, focus, coverage gaps
  • Recorders: disk health and age, recording days, time, firmware, passwords
  • Network: cable errors, PoE load, IP conflicts, DHCP devices
  • Power: UPS coverage and battery age

Common upgrades

  • Analog to IP, step by step with a hybrid recorder
  • More days of footage via H.265+ or extra disks
  • Re-cabling only the runs that are actually failing

05

Access control & biometrics

“Anyone can walk into the server room. And attendance is still a register.”

Face, fingerprint and card terminals that open the right doors for the right people at the right times — and record attendance you can actually use for payroll.

Talk to us about access

What we set up

  • Face, fingerprint and card terminals
  • Door access by person, time and zone — electromagnetic locks, exit buttons, emergency release
  • Staff attendance with exportable reports
  • Works alongside the same brand’s CCTV where possible

Good for

  • Server rooms, stores, pharmacies, labs, offices and main entrances

How we work

Simple, honest, documented.

1 · Talk

Tell us what worries you. A WhatsApp message with a few photos is enough to start.

2 · Survey

We see the site, or review your existing system, and agree what you need to see and keep.

3 · Clear proposal

What we’ll do, why, and what it costs — in plain language. No surprises later.

4 · Build & look after

Neat installation, full handover, then CareDesk and AMC keep it healthy year after year.

Not sure what you need?

Send us a photo of your recorder and tell us what’s bothering you. We’ll tell you honestly — free.

Try the CCTV doctor